Reservations should be made in the first instance by telephone on 01492 651037 / 07788 418795, Email info@conwyvalleycottages.co.uk or on the website www.conwyvalleycottages.co.uk to check that the cottage of your choice is available.When an answerphone service is in operation please leave the name of the property and date you require, so that we can answer your query as soon as possible. A non- refundable deposit of £100 per week is payable within seven days, accompanied by a signed, completed booking form, to confirm the reservation.
On receipt of your booking form, confirmation of the booking will be sent, together with your final account, which becomes due six weeks before the holiday. On receipt of the final payment, directions to the property and advice as to key arrangements will be forwarded. Reminders are not sent and we reserve the right to cancel the booking if payment is late.
Payment may be made by cheque made payable to Mrs C Ryder.
Summary of Booking Conditions
Lettings are from 4:00pm on day of arrival until 10:00am on day of departure. Any problems must be reported during your stay. Number of people occupying a property may not exceed the number stated in the brochure. Properties must be left in a clean and tidy condition with Storage Heaters left on and fully charged. Fuel supplements where applicable, are payable as per usage at the end of the stay. Sorry No Pets allowed.
A contract for the letting is made between the holiday-maker and Conwy Valley Cottages, on the issue of a confirmation of booking form. Conwy Valley Cottages has the right to refuse any booking. In the event of a cancellation Conwy Valley Cottages will make every effort to re-book the property but the holiday-maker is liable to pay the full cost if this is not possible. Where Conwy Valley Cottages is unable to honour a booking Conwy Valley Cottages will make every effort to offer a suitable alternative property. If this is not possible, a full refund of all money paid will be made. Conwy Valley Cottages shall not be liable for further compensation.
Payment of a deposit and/or submission of a booking form is deemed to be acceptance of the terms and conditions of Conwy Valley Cottages.
Bookings are for holiday purposes only and cannot give rise to a tenancy.
Once confirmation of a booking has been sent we are unable to accept alterations to dates or property chosen without incurring additional costs of £25, which will be charged at the time of confirmation of the new booking.
Transfers to other cottages within the site will be considered if possible but are at the discretion of Conwy Valley Cottages.
Occasionally things can go wrong. If there is a problem, in the first instance visitors should contact Conwy Valley Cottages.
Conwy Valley Cottages are not liable for any unexpected or unusual circumstances which are outside their control, such as severe weather conditions, failure of public utilities, fire, flood, drought, acts of riot, etc. which may lead to facilities offered in this brochure becoming unavailable for all or part of a booking.
Every care has been taken in preparing the description of each property. There may, however, be slight variations incurred since the particulars were prepared.
Full details are on the following link. Terms and Conditions